{"id":4087,"date":"2022-04-28T09:57:12","date_gmt":"2022-04-28T01:57:12","guid":{"rendered":"https:\/\/store.west-hn.com\/?page_id=4087"},"modified":"2023-07-31T16:25:03","modified_gmt":"2023-07-31T08:25:03","slug":"contact-us-complaint","status":"publish","type":"page","link":"https:\/\/store.west-hn.com\/en\/contact-us-complaint\/","title":{"rendered":"Contact Us - Complaints"},"content":{"rendered":"<div class=\"row\"  id=\"row-1975940987\">\n\n\n\t<div id=\"col-93840993\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3>Your opinion is the catalyst for our growth<\/h3>\n<p>We know that there are still a lot of deficiencies in our products and services that need to be improved, and your comments will be our most important spur; your complaints and grievances will motivate us to improve our service processes and products one at a time.<\/p>\n<p>Therefore, no matter if you have a complaint about a product, or if you are disturbed or unhappy due to the cooperation of a colleague in our service system, you can tell us, so that we can positively face all the problems that have occurred, and then effectively improve these problems.<\/p>\n<p>Please don't hesitate to contact us, we will reply you in 24 hours.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-349777485\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_873581470\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"1000\" height=\"1500\" src=\"https:\/\/store.west-hn.com\/wp-content\/uploads\/2022\/04\/charles-deluvio-rRWiVQzLm7k-unsplash.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/store.west-hn.com\/wp-content\/uploads\/2022\/04\/charles-deluvio-rRWiVQzLm7k-unsplash.jpg 1000w, https:\/\/store.west-hn.com\/wp-content\/uploads\/2022\/04\/charles-deluvio-rRWiVQzLm7k-unsplash-768x1152.jpg 768w, https:\/\/store.west-hn.com\/wp-content\/uploads\/2022\/04\/charles-deluvio-rRWiVQzLm7k-unsplash-600x900.jpg 600w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_873581470 {\n  width: 44%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-1da11aef-2298-43eb-a781-6afed8c6d99b\" id=\"wpforms-4102\"><form id=\"wpforms-form-4102\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"4102\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/4087\" data-token=\"724fb534148f2ae9e0a5237fd2e8f4da\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/4087\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-4102-field_3-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-4102-field_3\">contact telephone number<\/label><input type=\"tel\" id=\"wpforms-4102-field_3\" class=\"wpforms-field-medium wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][3]\" ><\/div><div id=\"wpforms-4102-field_5-container\" class=\"wpforms-field wpforms-field-date-time\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-4102-field_5\">Date of occurrence<\/label><div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-4102-field_5\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-medium\" data-date-format=\"m\/d\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][5][date]\" ><a title=\"Clear Date\" data-clear class=\"wpforms-datepicker-clear\" style=\"display:none;\"><\/a><\/div><\/div><div id=\"wpforms-4102-field_6-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-4102-field_6\">Could you please describe what happened and the problem<\/label><textarea id=\"wpforms-4102-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\" ><\/textarea><\/div><div id=\"wpforms-4102-field_7-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-4102-field_7\">How do you expect us to address and improve this issue<\/label><textarea id=\"wpforms-4102-field_7\" class=\"wpforms-field-medium\" name=\"wpforms[fields][7]\" ><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"4102\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"2\"><button 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