{"id":4074,"date":"2022-04-28T09:51:02","date_gmt":"2022-04-28T01:51:02","guid":{"rendered":"https:\/\/store.west-hn.com\/?page_id=4074"},"modified":"2023-07-31T16:22:07","modified_gmt":"2023-07-31T08:22:07","slug":"contact-us-after-sale-service","status":"publish","type":"page","link":"https:\/\/store.west-hn.com\/en\/contact-us-after-sale-service\/","title":{"rendered":"Contact Us-After-sales service"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div><\/div><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-db15223f-719a-42e2-8c42-60842a758046\" id=\"wpforms-4119\"><form id=\"wpforms-form-4119\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"4119\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/4074\" data-token=\"40eb0ac547e60a78c95176f3df4334cf\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/4074\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-4119-field_13-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-4119-field_13\">Order Number:<\/label><input type=\"text\" id=\"wpforms-4119-field_13\" class=\"wpforms-field-medium\" name=\"wpforms[fields][13]\" ><div class=\"wpforms-field-description\">Please enter the order number you used to place your order.<\/div><\/div><div id=\"wpforms-4119-field_2-container\" class=\"wpforms-field wpforms-field-radio wpforms-two-thirds wpforms-first wpforms-list-2-columns wpforms-conditional-trigger\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-4119-field_2\">Aftermarket Options <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-4119-field_2\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-4119-field_2_1\" name=\"wpforms[fields][2]\" value=\"\u4ea4\u8d27\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-4119-field_2_1\">deliveries<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-4119-field_2_2\" name=\"wpforms[fields][2]\" value=\"\u9000\u8d27\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-4119-field_2_2\">return merchandise<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-4119-field_2_3\" name=\"wpforms[fields][2]\" value=\"\u6362\u8d27\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-4119-field_2_3\">exchange goods<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-4119-field_2_4\" name=\"wpforms[fields][2]\" value=\"\u6280\u672f\u652f\u6301\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-4119-field_2_4\">Technical Support<\/label><\/li><\/ul><\/div><div id=\"wpforms-4119-field_10-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"10\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-4119-field_10\">Delivery issues <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-4119-field_10\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][10]\" required=\"required\"><option value=\"\u52a0\u6025\u53d1\u8d27\" >expedited delivery<\/option><option value=\"\u63a8\u8fdf\u53d1\u8d27\" >Delayed shipment<\/option><option value=\"\u81ea\u5b9a\u4e49\u7269\u6d41\" >Customized Logistics<\/option><option value=\"\u5176\u4ed6\u539f\u56e0\" >Other reasons<\/option><\/select><\/div><div id=\"wpforms-4119-field_5-container\" class=\"wpforms-field wpforms-field-textarea wpforms-two-thirds wpforms-first wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"5\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-4119-field_5\">Description of delivery problems <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-4119-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" required><\/textarea><div class=\"wpforms-field-description\">We will contact you as soon as possible.<\/div><\/div><div id=\"wpforms-4119-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"6\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-4119-field_6\">Reason for return <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-4119-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" required=\"required\"><option value=\"\u7269\u6d41\u539f\u56e0\" >Logistics reasons<\/option><option value=\"\u8d28\u91cf\u539f\u56e0\" >Quality reasons<\/option><option value=\"\u5176\u4ed6\u95ee\u9898\" >Other issues<\/option><\/select><\/div><div id=\"wpforms-4119-field_8-container\" class=\"wpforms-field wpforms-field-textarea wpforms-two-thirds wpforms-first wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"8\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-4119-field_8\">Detailed description of the reason for the return <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-4119-field_8\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][8]\" required><\/textarea><div class=\"wpforms-field-description\">We will contact you as soon as possible.<\/div><\/div><div id=\"wpforms-4119-field_7-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"7\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-4119-field_7\">Reason for exchange <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-4119-field_7\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][7]\" required=\"required\"><option value=\"\u8d28\u91cf\u95ee\u9898\" >quality problem<\/option><option value=\"\u5176\u4ed6\u95ee\u9898\" >Other issues<\/option><\/select><\/div><div id=\"wpforms-4119-field_9-container\" class=\"wpforms-field wpforms-field-textarea wpforms-two-thirds wpforms-first wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"9\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-4119-field_9\">Detailed description of the reason for the exchange <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-4119-field_9\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][9]\" required><\/textarea><div class=\"wpforms-field-description\">We will contact you as soon as possible.<\/div><\/div><div id=\"wpforms-4119-field_12-container\" class=\"wpforms-field wpforms-field-textarea wpforms-two-thirds wpforms-first wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"12\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-4119-field_12\">Describe the technical problem you are experiencing <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-4119-field_12\" class=\"wpforms-field-medium wpforms-field-required\" 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